Shipping policy
Processing Time Orders are typically processed within 1–3 business days of payment confirmation. During peak seasons or high-volume periods, processing may take up to 5 business days. You'll receive a shipping confirmation email with tracking once your order ships.
Shipping Rates & Carriers We ship via USPS, FedEx, and UPS. Shipping rates are calculated at checkout based on your order weight, dimensions, and destination.
Estimated Delivery Times (Domestic)
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Express Shipping: 1–2 business days
Free Shipping Enjoy free standard shipping on all orders over $75 within the contiguous United States!
Order Tracking Once your order ships, you'll receive a tracking number via email. You can track your order directly through the carrier's website or via the Shop app.
Collectibles & Fragile Items We take extra care packaging collectibles, plush, and fragile items. All orders are packed securely to ensure safe delivery.
Lost or Damaged Packages If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at hello@zestquestemporium.com. We'll work with the carrier to resolve the issue as quickly as possible.
International Shipping At this time, we ship within the United States only. International shipping may be available on select items — please contact us for inquiries.
Questions? Reach out to us at hello@zestquestemporium.com or through our contact page. We're happy to help!