Refund policy

Return & Refund Policy – Zest Quest Emporium

Returns

You have 14 days after delivery to request a return. Email info@zestquestemporium.com with your order number before sending anything back. Items must be unused and in their original condition and packaging. Sealed collectibles must remain sealed.

Return Address

Zest Quest Emporium
11077 Catarina Lane, Unit 319
San Diego, CA 92128

Shipping Costs

Original shipping charges are not refundable. Customers are responsible for return shipping costs unless the item arrived damaged or we sent the wrong item.

Damaged or Incorrect Items

Please contact us within 48 hours of delivery with photos of the item and the packaging. We will send a replacement or issue a full refund, including shipping.

Refunds

Once your return is received and inspected, we will refund the item price to your original payment method within 5–7 business days.

Non-Returnable Items

Opened trading cards, opened blind boxes, final-sale items, and gift cards.